Salah Samaneh
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Frequently asked questions

Quick answers to what matters most to retail customers and merchants.

Can I pay on delivery?
Yes, cash on delivery is available for retail orders within our delivery areas.
How do I get wholesale prices?
Create a merchant account and submit your details; once reviewed and approved, the wholesale ordering process becomes available.
How do I track my order?
From the order page using your order number and phone number.
Are products always in stock?
The site shows availability status, and the team confirms the final quantity when needed.